Trip rating

1. Comfort

Rate the comfort of Your trip

Clean inside the bus

1/5

Comfort seats

1/5

The space between
the seats

1/5

The temperature in the cabin
of the bus

1/5

Soundproofing
in a bus

1/5

Space for luggage

1/5

Luggage preservation,
treatment delivery/receipt

1/5

Offered drinks
and snacks

1/5

Are criteria important to you that are not
on the list? Tell us about them

Подобного пофигистического отношения к своим клиентам я еще не встречала. Рейс был отменён спустя 45 минут после предполагаемого времени отправления, без предоставления альтернативы. Вытрепаные нервы и выкинутые деньги. Спасибо большое за несостоявшуюся поездку.

Trip number	Comfort	Staff	Punctuality	Price-quality		Rating
00КШ						4.8
Trip date 06.08.2018 Gender Male Age 51-60 Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus 5/5 Comfort seats 4/5 The space between the seats 3/5 The temperature in the cabin of the bus 4/5 Soundproofing in a bus 4/5 Space for luggage 5/5 Luggage preservation, treatment delivery/receipt 5/5 Offered drinks and snacks 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 5/5 Helpfulness 5/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 5/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV
00КШ						4.3
Trip date 06.09.2019 Gender Age 60 and older Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus 4/5 Comfort seats 5/5 The space between the seats 3/5 The temperature in the cabin of the bus 5/5 Soundproofing in a bus 4/5 Space for luggage 4/5 Luggage preservation, treatment delivery/receipt 4/5 Offered drinks and snacks 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 4/5 Helpfulness 4/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 4/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV
00КШ						3.8
Trip date 12.06.2019 Gender Male Age 41-50 Comments 2 1. Comfort Rate the comfort of Your trip Clean inside the bus 4/5 Comfort seats 2/5 The space between the seats 2/5 The temperature in the cabin of the bus 2/5 Soundproofing in a bus 2/5 Space for luggage 3/5 Luggage preservation, treatment delivery/receipt 4/5 Offered drinks and snacks 3/5 Are criteria important to you that are not on the list? Tell us about them Дополнительно нужно оплачивать багаж. Должен быть какой-то минимум или ясный критерий по котрому взымается плата за багаж. 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 4/5 Helpfulness 4/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 3/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV Are there any suggestions for improving the service? Tell us Мой рейс Одесса-Кининэу отправлялся с Междунородного автовокзала (Колонтаевская ул.). Почему купон подтвердающий покупку билете через Интернет нельзя поменять на автовокзале возле Привоза? Разве данные автовокзалы не соединенны одной сетью? К примеру, в Кишинэу билет на рейсы отправляющиеся с южного автовокзала можно купить в центральном автовокзале. Это крайне удобно и сохраняет время пасажира.
00КШ						4.0
Trip date 24.05.2018 Gender Male Age 31-40 Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus 4/5 Comfort seats 4/5 The space between the seats 4/5 The temperature in the cabin of the bus 4/5 Soundproofing in a bus 2/5 Space for luggage 3/5 Luggage preservation, treatment delivery/receipt 3/5 Offered drinks and snacks 1/5 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 3/5 Helpfulness 3/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 5/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV
00КШ						0.8
Trip date 30.08.2019 Gender Male Age 31-40 Comments 2 1. Comfort Rate the comfort of Your trip Clean inside the bus 1/5 Comfort seats 1/5 The space between the seats 1/5 The temperature in the cabin of the bus 1/5 Soundproofing in a bus 1/5 Space for luggage 1/5 Luggage preservation, treatment delivery/receipt 1/5 Offered drinks and snacks 1/5 Are criteria important to you that are not on the list? Tell us about them Подобного пофигистического отношения к своим клиентам я еще не встречала. Рейс был отменён спустя 45 минут после предполагаемого времени отправления, без предоставления альтернативы. Вытрепаные нервы и выкинутые деньги. Спасибо большое за несостоявшуюся поездку. 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 1/5 Helpfulness 1/5 3. Punctuality Whether your trip is on time went? No Did your trip arrive on time? No Specify the reason for the delay Автобус не приехал 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 1/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV