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Average rating 3.7 / number of ratings 13251

Trip ПОЛТАВА АС-1 - ДНIПРО АВ

POLTAVA — DNIPRO

Carrier ФОП ЛИТВИН В.О. м.Полтава

Departure 09:20

Arrival 13:50

Rating

3.6

number of ratings 5

Price

192.00

UAH

Comfort

Staff

Punctuality

Ratio of the price/quality

Internet connection

Sanitary conditions

Entertainments presence

Trip number	Comfort	Staff	Punctuality	Price-quality		Rating
151(336000151)						4.0
Trip date 02.06.2018 Gender Age Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus 4/5 Comfort seats 4/5 The space between the seats 3/5 The temperature in the cabin of the bus 4/5 Soundproofing in a bus Space for luggage 4/5 Luggage preservation, treatment delivery/receipt Offered drinks and snacks 2. Staff How do you rate the behavior of the driver/bus staff? Politeness Helpfulness 3. Punctuality Whether your trip is on time went? Did your trip arrive on time? 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV
151(336000151)						3.0
Trip date 08.07.2018 Gender Female Age 21-30 Comments 2 1. Comfort Rate the comfort of Your trip Clean inside the bus 4/5 Comfort seats 4/5 The space between the seats 3/5 The temperature in the cabin of the bus 4/5 Soundproofing in a bus 2/5 Space for luggage Luggage preservation, treatment delivery/receipt 2/5 Offered drinks and snacks 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 4/5 Helpfulness 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? No Specify the reason for being late В Краснограде водитель высадил пассажиров, сославшишь на то, что поломанный автобус другого маршрута некому забрать и отказался везти пассажиров. Пересадили на другой автобус через час, но водитель ехал по своему маршруту. Как итог: опоздала на запланированный поезд. Крайне недовольна поездкой. 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 2/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV Are there any suggestions for improving the service? Tell us Хочется, чтобы система покупки билетов через интернет была лучше проработана, т.к. были случаи, когда отменялся рейс и никто об этом не сообщал, билет оплачивается с определенным местом, но при посадке оказывалось, что места нет.
151(336000151)						4.3
Trip date 12.07.2019 Gender Female Age 41-50 Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus 4/5 Comfort seats 3/5 The space between the seats 3/5 The temperature in the cabin of the bus 4/5 Soundproofing in a bus 3/5 Space for luggage 5/5 Luggage preservation, treatment delivery/receipt 5/5 Offered drinks and snacks 5/5 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 4/5 Helpfulness 4/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 4/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV
151(336000151)						4.5
Trip date 14.02.2018 Gender Male Age 21-30 Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus 4/5 Comfort seats 4/5 The space between the seats 4/5 The temperature in the cabin of the bus 3/5 Soundproofing in a bus Space for luggage 4/5 Luggage preservation, treatment delivery/receipt 4/5 Offered drinks and snacks 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 4/5 Helpfulness 4/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 5/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV
151(336000151)						1.8
Trip date 16.04.2019 Gender Female Age 21-30 Comments 2 1. Comfort Rate the comfort of Your trip Clean inside the bus 1/5 Comfort seats 2/5 The space between the seats 2/5 The temperature in the cabin of the bus 4/5 Soundproofing in a bus Space for luggage 2/5 Luggage preservation, treatment delivery/receipt 3/5 Offered drinks and snacks 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 1/5 Helpfulness 1/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? No Specify the reason for being late Поломка. Сломался, не доехав до Днепра. Пришлось пересаживаться с тяжелым багажем на другую маршрутку, чтобы доехать до города. Водитель и женщина, которая была с ним (собиравшая деньги), даже не извинились за происходящее и им по сути было по барабану, что мы, пассажиры, будем делать. Мы увидели растерянность и непрофессионализм! 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 1/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV Are criteria important to You, that are not on the list? Tell us about them Очень огорчает то, что часто переносятся рейсы и ломаются автобусы. Из-за этого страдает клиент, у которого были свои планы!