Trip rating

1. Comfort

Rate the comfort of Your trip

Clean inside the bus

4/5

Comfort seats

1/5

The space between
the seats

2/5

The temperature in the cabin
of the bus

4/5

Soundproofing
in a bus

4/5

Space for luggage

3/5

Luggage preservation,
treatment delivery/receipt

3/5

Offered drinks
and snacks

3/5

Are criteria important to you that are not
on the list? Tell us about them

Самая главная проблема, что в билетах не закреплены места, при покупку онлайн. Из-за этого произошел конфликт между водителем и пассажирами. Сидеть на самых последних местах в автобусе просто ужасно ночью. Спать просто нереально.

2. Staff

How do you rate the behavior of the driver/bus staff?

Politeness

1/5

Helpfulness

1/5

3. Punctuality

Whether your trip is on time went?

Yes

Did your trip arrive on time?

Yes

4. Price-quality

Ratio of the price/quality
of Your trip

1/5

5. Internet (Wi-Fi)

6. Sanitary conditions

7. TV

Rate TV
location

1/5

Rate a set of programs/movies

1/5

Trip number	Comfort	Staff	Punctuality	Price-quality		Rating
783						2.2
Trip date 01.06.2018 Gender Male Age 21-30 Comments 1 1. Comfort Rate the comfort of Your trip Clean inside the bus 4/5 Comfort seats 1/5 The space between the seats 2/5 The temperature in the cabin of the bus 4/5 Soundproofing in a bus 4/5 Space for luggage 3/5 Luggage preservation, treatment delivery/receipt 3/5 Offered drinks and snacks 3/5 Are criteria important to you that are not on the list? Tell us about them Самая главная проблема, что в билетах не закреплены места, при покупку онлайн. Из-за этого произошел конфликт между водителем и пассажирами. Сидеть на самых последних местах в автобусе просто ужасно ночью. Спать просто нереально. 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 1/5 Helpfulness 1/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 1/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV Rate TV location 1/5 Rate a set of programs/movies 1/5
783						3.6
Trip date 11.03.2019 Gender Male Age 21-30 Comments 2 1. Comfort Rate the comfort of Your trip Clean inside the bus 5/5 Comfort seats 5/5 The space between the seats 5/5 The temperature in the cabin of the bus 5/5 Soundproofing in a bus Space for luggage 4/5 Luggage preservation, treatment delivery/receipt 4/5 Offered drinks and snacks 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 5/5 Helpfulness 5/5 3. Punctuality Whether your trip is on time went? No Did your trip arrive on time? No Specify the reason for being late Автобус прибыл на час позже, чем было указано в моём электронном билете. Якобы ошибка сайта. А водитель прибыл по графику 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 5/5 5. Internet (Wi-Fi) Rate speed and quality of connection, if You used it 3/5 6. Sanitary conditions 7. TV
783						4.8
Trip date 12.01.2018 Gender Female Age 31-40 Comments 2 1. Comfort Rate the comfort of Your trip Clean inside the bus 5/5 Comfort seats 4/5 The space between the seats 4/5 The temperature in the cabin of the bus 5/5 Soundproofing in a bus 5/5 Space for luggage 5/5 Luggage preservation, treatment delivery/receipt 5/5 Offered drinks and snacks Are criteria important to you that are not on the list? Tell us about them Самостоятельное обслуживание 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 5/5 Helpfulness 5/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 5/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV Rate TV location 4/5 Rate a set of programs/movies Are there any suggestions for improving the service? Tell us Пару мест для беременных ,что бы были отведены)
783						4.5
Trip date 12.01.2018 Gender Male Age 51-60 Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus 4/5 Comfort seats 4/5 The space between the seats 3/5 The temperature in the cabin of the bus 4/5 Soundproofing in a bus 5/5 Space for luggage 4/5 Luggage preservation, treatment delivery/receipt 3/5 Offered drinks and snacks 2/5 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 5/5 Helpfulness 4/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 4/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV
783						5.0
Trip date 12.10.2018 Gender Female Age 31-40 Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus 5/5 Comfort seats 5/5 The space between the seats 5/5 The temperature in the cabin of the bus 5/5 Soundproofing in a bus 5/5 Space for luggage 5/5 Luggage preservation, treatment delivery/receipt 5/5 Offered drinks and snacks 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 5/5 Helpfulness 5/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 5/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV