Trip rating

1. Comfort

Rate the comfort of Your trip

Clean inside the bus

5/5

Comfort seats

1/5

The space between
the seats

4/5

The temperature in the cabin
of the bus

3/5

Soundproofing
in a bus

4/5

Space for luggage

5/5

Luggage preservation,
treatment delivery/receipt

5/5

Offered drinks
and snacks

2/5

2. Staff

How do you rate the behavior of the driver/bus staff?

Politeness

5/5

Helpfulness

5/5

3. Punctuality

Whether your trip is on time went?

Did your trip arrive on time?

Specify the reason for being late

После выезда с автостанции и немного проехав по Одессе, остановились возле отделения Гюнсел, с отделения выносили посылки и грузили в автобус, когда всё погрузили, мы продолжили стоять (оказалось, что несколько пассажиров не сели в автобус и мы их ждали минут 20). На центральный вокзал в Киеве приехали примерно на час позже, из-за этого приехал на работу на полтора часа позже.

4. Price-quality

Ratio of the price/quality
of Your trip

3/5

5. Internet (Wi-Fi)

Rate speed and quality of connection,
if You used it

3/5

6. Sanitary conditions

7. TV

Rate TV
location

4/5

Rate a set of programs/movies

4/5

Are there any suggestions for improving
the service? Tell us

Из-за высоких подголовников очень устает шея, приходится подкладывать кофту (не хватает каких-то подушек под шею). Сверху откуда-то дуло, не знали как убрать или выключить, из-за этого жена заболела.

Trip number	Comfort	Staff	Punctuality	Price-quality		Rating
0436						5.0
Trip date 05.08.2018 Gender Male Age 41-50 Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus 5/5 Comfort seats 5/5 The space between the seats 5/5 The temperature in the cabin of the bus 5/5 Soundproofing in a bus 5/5 Space for luggage 5/5 Luggage preservation, treatment delivery/receipt 5/5 Offered drinks and snacks 4/5 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 5/5 Helpfulness 5/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 5/5 5. Internet (Wi-Fi) Rate speed and quality of connection, if You used it 5/5 6. Sanitary conditions 7. TV Rate TV location 5/5 Rate a set of programs/movies 4/5
0436						1.0
Trip date 06.05.2019 Gender Age Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus Comfort seats The space between the seats The temperature in the cabin of the bus Soundproofing in a bus Space for luggage Luggage preservation, treatment delivery/receipt Offered drinks and snacks 2. Staff How do you rate the behavior of the driver/bus staff? Politeness Helpfulness 1/5 3. Punctuality Whether your trip is on time went? Did your trip arrive on time? 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV
0436						4.5
Trip date 22.09.2017 Gender Age Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus 5/5 Comfort seats 3/5 The space between the seats 1/5 The temperature in the cabin of the bus 1/5 Soundproofing in a bus 5/5 Space for luggage 5/5 Luggage preservation, treatment delivery/receipt 5/5 Offered drinks and snacks 5/5 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 5/5 Helpfulness 5/5 3. Punctuality Whether your trip is on time went? Did your trip arrive on time? 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV
0436						5.0
Trip date 25.08.2019 Gender Male Age 51-60 Comments 1 1. Comfort Rate the comfort of Your trip Clean inside the bus 5/5 Comfort seats 5/5 The space between the seats 5/5 The temperature in the cabin of the bus 5/5 Soundproofing in a bus 5/5 Space for luggage 5/5 Luggage preservation, treatment delivery/receipt 5/5 Offered drinks and snacks 5/5 Are criteria important to you that are not on the list? Tell us about them Всё отлично, спасибо.Плюс удобство заказа билета 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 5/5 Helpfulness 5/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 5/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV Rate TV location 5/5 Rate a set of programs/movies 5/5
0436						3.2
Trip date 28.08.2017 Gender Male Age 31-40 Comments 3 1. Comfort Rate the comfort of Your trip Clean inside the bus 5/5 Comfort seats 1/5 The space between the seats 4/5 The temperature in the cabin of the bus 3/5 Soundproofing in a bus 4/5 Space for luggage 5/5 Luggage preservation, treatment delivery/receipt 5/5 Offered drinks and snacks 2/5 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 5/5 Helpfulness 5/5 3. Punctuality Whether your trip is on time went? No Did your trip arrive on time? No Specify the reason for being late После выезда с автостанции и немного проехав по Одессе, остановились возле отделения Гюнсел, с отделения выносили посылки и грузили в автобус, когда всё погрузили, мы продолжили стоять (оказалось, что несколько пассажиров не сели в автобус и мы их ждали минут 20). На центральный вокзал в Киеве приехали примерно на час позже, из-за этого приехал на работу на полтора часа позже. 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 3/5 5. Internet (Wi-Fi) Rate speed and quality of connection, if You used it 3/5 6. Sanitary conditions 7. TV Rate TV location 4/5 Rate a set of programs/movies 4/5 Are there any suggestions for improving the service? Tell us Из-за высоких подголовников очень устает шея, приходится подкладывать кофту (не хватает каких-то подушек под шею). Сверху откуда-то дуло, не знали как убрать или выключить, из-за этого жена заболела.