Trip rating

1. Comfort

Rate the comfort of Your trip

Clean inside the bus

3/5

Comfort seats

3/5

The space between
the seats

2/5

The temperature in the cabin
of the bus

1/5

Soundproofing
in a bus

3/5

Space for luggage

2/5

Luggage preservation,
treatment delivery/receipt

3/5

Offered drinks
and snacks

1/5

Are criteria important to you that are not
on the list? Tell us about them

Процедура получения билета просто убила. Распечатал заказанный билет. Нужно идти в кассу, там еще раз заполнять ФИО и документ, потом 2й менять на 3й документ. Это ужас. Почему так сложно? Какие преимущества перед покупкой билета в кассе? Все еще сложнее.

Trip number	Comfort	Staff	Punctuality	Price-quality		Rating
516						3.5
Trip date 06.05.2019 Gender Female Age 21-30 Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus 5/5 Comfort seats 3/5 The space between the seats 3/5 The temperature in the cabin of the bus 3/5 Soundproofing in a bus 1/5 Space for luggage 5/5 Luggage preservation, treatment delivery/receipt 5/5 Offered drinks and snacks 1/5 2. Staff How do you rate the behavior of the driver/bus staff? Politeness Helpfulness 3. Punctuality Whether your trip is on time went? Did your trip arrive on time? 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 4/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV
516						3.5
Trip date 08.07.2018 Gender Female Age 31-40 Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus 3/5 Comfort seats 3/5 The space between the seats 3/5 The temperature in the cabin of the bus 2/5 Soundproofing in a bus 1/5 Space for luggage 1/5 Luggage preservation, treatment delivery/receipt 5/5 Offered drinks and snacks 1/5 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 5/5 Helpfulness 5/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 2/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV
516						2.3
Trip date 17.02.2019 Gender Age 31-40 Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus 3/5 Comfort seats 1/5 The space between the seats 1/5 The temperature in the cabin of the bus 1/5 Soundproofing in a bus Space for luggage 1/5 Luggage preservation, treatment delivery/receipt Offered drinks and snacks 2. Staff How do you rate the behavior of the driver/bus staff? Politeness Helpfulness 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 1/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV
516						4.3
Trip date 21.11.2018 Gender Female Age 51-60 Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus 4/5 Comfort seats 3/5 The space between the seats 4/5 The temperature in the cabin of the bus 3/5 Soundproofing in a bus 3/5 Space for luggage 3/5 Luggage preservation, treatment delivery/receipt Offered drinks and snacks 5/5 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 5/5 Helpfulness 5/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 3/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV
516						3.3
Trip date 23.06.2019 Gender Male Age 21-30 Comments 1 1. Comfort Rate the comfort of Your trip Clean inside the bus 3/5 Comfort seats 3/5 The space between the seats 2/5 The temperature in the cabin of the bus 1/5 Soundproofing in a bus 3/5 Space for luggage 2/5 Luggage preservation, treatment delivery/receipt 3/5 Offered drinks and snacks 1/5 Are criteria important to you that are not on the list? Tell us about them Процедура получения билета просто убила. Распечатал заказанный билет. Нужно идти в кассу, там еще раз заполнять ФИО и документ, потом 2й менять на 3й документ. Это ужас. Почему так сложно? Какие преимущества перед покупкой билета в кассе? Все еще сложнее. 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 4/5 Helpfulness 4/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 2/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV