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Average rating 3.7 / number of ratings 14582

Trip ЛЬВІВ АВ ДВІРЦЕВИЙ - ЧЕРНІВЦІ

LVIV — IVANO-FRANKIVS'K

Carrier 17743 ПП "НОВ-ТРАНС-АВТО"

Departure 08:50

Arrival 17:25

Rating

4.5

number of ratings 11

Price

488.50

UAH

Comfort

Staff

Punctuality

Ratio of the price/quality

Internet connection

Sanitary conditions

Entertainments presence

Trip number	Comfort	Staff	Punctuality	Price-quality		Rating
1010						5.0
Trip date 09.06.2021 Gender Age Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus 5/5 Comfort seats 5/5 The space between the seats 5/5 The temperature in the cabin of the bus 4/5 Soundproofing in a bus 5/5 Space for luggage 5/5 Luggage preservation, treatment delivery/receipt 5/5 Offered drinks and snacks 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 5/5 Helpfulness 5/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 5/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV
1010						4.3
Trip date 09.10.2022 Gender Female Age 41-50 Comments 1 1. Comfort Rate the comfort of Your trip Clean inside the bus 4/5 Comfort seats 4/5 The space between the seats 4/5 The temperature in the cabin of the bus 3/5 Soundproofing in a bus 4/5 Space for luggage 4/5 Luggage preservation, treatment delivery/receipt 5/5 Offered drinks and snacks 3/5 Are criteria important to you that are not on the list? Tell us about them Водій був ввічливий,чекав тих пасажирів,які запізнювались. Докладно надавав потрібну інформацію. 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 4/5 Helpfulness 4/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV Rate TV location 4/5 Rate a set of programs/movies
1010						5.0
Trip date 12.05.2023 Gender Age Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus 5/5 Comfort seats 5/5 The space between the seats 5/5 The temperature in the cabin of the bus 5/5 Soundproofing in a bus 3/5 Space for luggage 5/5 Luggage preservation, treatment delivery/receipt 5/5 Offered drinks and snacks 3/5 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 5/5 Helpfulness 5/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV
1010						5.0
Trip date 13.08.2023 Gender Male Age 31-40 Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus 5/5 Comfort seats 5/5 The space between the seats 5/5 The temperature in the cabin of the bus 5/5 Soundproofing in a bus 5/5 Space for luggage 5/5 Luggage preservation, treatment delivery/receipt 5/5 Offered drinks and snacks 5/5 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 5/5 Helpfulness 5/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 5/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV
1010						2.8
Trip date 14.08.2024 Gender Female Age 31-40 Comments 2 1. Comfort Rate the comfort of Your trip Clean inside the bus 4/5 Comfort seats 2/5 The space between the seats 2/5 The temperature in the cabin of the bus 1/5 Soundproofing in a bus 2/5 Space for luggage 3/5 Luggage preservation, treatment delivery/receipt 4/5 Offered drinks and snacks 1/5 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 2/5 Helpfulness 2/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 2/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV Are there any suggestions for improving the service? Tell us Мої пропозиції: 1. Поставити на маршрут більший автобус, який би вміщав більшу кількість людей, щоб було достатньо місця всім пасажирам, і тим, які купили квитки онлайн і тим, що придбали в касі. 2. Посилити вимоги до водіїв у плані ввічливого спілкування з пасажирами. 3. Заборонити додаткові незаплановані зупинки на дорозі. Думаю це проблема в самому плануванні автобусних рейсів, коли люди з невеличких сіл чомусь не мають можливості добратися зна роботу в місто, і чекають, щоб ось на такому рейсі доїхати. 4. Оснастити автобуси кондиціонерами. Нехай квиток буде коштувати трохи дорожче, але в таку спеку неможливо їхати в повній задусі, коли відкривається тільки люк вгорі. 5. Виправити назву автовокзалу в системі на вірну.