Trip rating

1. Comfort

Rate the comfort of Your trip

Clean inside the bus

4/5

Comfort seats

4/5

The space between
the seats

4/5

The temperature in the cabin
of the bus

4/5

Soundproofing
in a bus

4/5

Space for luggage

5/5

Luggage preservation,
treatment delivery/receipt

5/5

Offered drinks
and snacks

1/5

3. Punctuality

Whether your trip is on time went?

Yes

Did your trip arrive on time?

Specify the reason for being late

Задержка на таможни (перед нашим автобусом без очереди влез другой пассажирский автобус)

Are there any suggestions for improving
the service? Tell us

Одно и то же место было продано 2 раза. Люди садились, где хотели: то по местам, то где удобно. Молодой человек занял мое место и отказался его освободить. Потом пришла девушка, у которой было то же место, что и у меня (я брала 2 билета). Хотелось бы, чтобы водитель контролировал рассадку, а не оставлял на усмотрение пассажиров, чтобы избежать ссор (ехать все-таки хочется в дружной атмосфере).

Trip number	Comfort	Staff	Punctuality	Price-quality		Rating
99КШ						4.5
Trip date 03.06.2018 Gender Female Age 31-40 Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus 5/5 Comfort seats 5/5 The space between the seats 5/5 The temperature in the cabin of the bus 3/5 Soundproofing in a bus 5/5 Space for luggage 4/5 Luggage preservation, treatment delivery/receipt 5/5 Offered drinks and snacks 1/5 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 5/5 Helpfulness 5/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 4/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV
99КШ						4.0
Trip date 04.01.2018 Gender Female Age 21-30 Comments 2 1. Comfort Rate the comfort of Your trip Clean inside the bus 4/5 Comfort seats 4/5 The space between the seats 4/5 The temperature in the cabin of the bus 4/5 Soundproofing in a bus 4/5 Space for luggage 5/5 Luggage preservation, treatment delivery/receipt 5/5 Offered drinks and snacks 1/5 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 5/5 Helpfulness 5/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? No Specify the reason for being late Задержка на таможни (перед нашим автобусом без очереди влез другой пассажирский автобус) 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 4/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV Are there any suggestions for improving the service? Tell us Одно и то же место было продано 2 раза. Люди садились, где хотели: то по местам, то где удобно. Молодой человек занял мое место и отказался его освободить. Потом пришла девушка, у которой было то же место, что и у меня (я брала 2 билета). Хотелось бы, чтобы водитель контролировал рассадку, а не оставлял на усмотрение пассажиров, чтобы избежать ссор (ехать все-таки хочется в дружной атмосфере).
99КШ						5.0
Trip date 09.09.2017 Gender Male Age 31-40 Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus 5/5 Comfort seats 5/5 The space between the seats 5/5 The temperature in the cabin of the bus 4/5 Soundproofing in a bus 4/5 Space for luggage 5/5 Luggage preservation, treatment delivery/receipt 5/5 Offered drinks and snacks 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 4/5 Helpfulness 5/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 5/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV
99КШ						3.8
Trip date 10.06.2018 Gender Female Age 31-40 Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus 4/5 Comfort seats 3/5 The space between the seats 3/5 The temperature in the cabin of the bus 4/5 Soundproofing in a bus 3/5 Space for luggage 4/5 Luggage preservation, treatment delivery/receipt 4/5 Offered drinks and snacks 1/5 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 3/5 Helpfulness 4/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 3/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV
99КШ						5.0
Trip date 10.09.2017 Gender Female Age 31-40 Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus 5/5 Comfort seats 5/5 The space between the seats 5/5 The temperature in the cabin of the bus 5/5 Soundproofing in a bus 4/5 Space for luggage 5/5 Luggage preservation, treatment delivery/receipt 5/5 Offered drinks and snacks 4/5 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 5/5 Helpfulness 5/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 5/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV