Trip rating

1. Comfort

Rate the comfort of Your trip

Clean inside the bus

2/5

Comfort seats

1/5

The space between
the seats

1/5

The temperature in the cabin
of the bus

3/5

Soundproofing
in a bus

1/5

Space for luggage

Luggage preservation,
treatment delivery/receipt

Offered drinks
and snacks

1/5

Are criteria important to you that are not
on the list? Tell us about them

Единственное, что было нормально, это фильмы про тв. Остальное все ужасно. Считаю, надо как-то отреагировать на условия перевоза этим транспортным средством!!! Это отнюдь не Неоплан, как заявлено на сайте, если только извне... Внутри это хуже 20-летнего Икаруса! Ещё и отправился на 40 минут позже заявленного времени.

2. Staff

How do you rate the behavior of the driver/bus staff?

Politeness

3/5

Helpfulness

1/5

3. Punctuality

Whether your trip is on time went?

No

Did your trip arrive on time?

No

Specify the reason for the delay

Неизвестно. Просто выехал не в 7:30, а в 8:10

4. Price-quality

Ratio of the price/quality
of Your trip

1/5

5. Internet (Wi-Fi)

6. Sanitary conditions

7. TV

Rate TV
location

4/5

Rate a set of programs/movies

4/5

Trip number	Comfort	Staff	Punctuality	Price-quality		Rating
375						1.8
Trip date 23.09.2017 Gender Female Age 31-40 Comments 2 1. Comfort Rate the comfort of Your trip Clean inside the bus 2/5 Comfort seats 1/5 The space between the seats 1/5 The temperature in the cabin of the bus 3/5 Soundproofing in a bus 1/5 Space for luggage Luggage preservation, treatment delivery/receipt Offered drinks and snacks 1/5 Are criteria important to you that are not on the list? Tell us about them Единственное, что было нормально, это фильмы про тв. Остальное все ужасно. Считаю, надо как-то отреагировать на условия перевоза этим транспортным средством!!! Это отнюдь не Неоплан, как заявлено на сайте, если только извне... Внутри это хуже 20-летнего Икаруса! Ещё и отправился на 40 минут позже заявленного времени. 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 3/5 Helpfulness 1/5 3. Punctuality Whether your trip is on time went? No Did your trip arrive on time? No Specify the reason for the delay Неизвестно. Просто выехал не в 7:30, а в 8:10 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 1/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV Rate TV location 4/5 Rate a set of programs/movies 4/5
375						0.7
Trip date 24.06.2018 Gender Male Age 51-60 Comments 3 1. Comfort Rate the comfort of Your trip Clean inside the bus Comfort seats The space between the seats The temperature in the cabin of the bus Soundproofing in a bus Space for luggage Luggage preservation, treatment delivery/receipt Offered drinks and snacks 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 1/5 Helpfulness 1/5 3. Punctuality Whether your trip is on time went? No Did your trip arrive on time? No Specify the reason for being late Конечно нет 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 1/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV Are there any suggestions for improving the service? Tell us Есть, просто прекращайте этим заниматься.
375						2.2
Trip date 25.07.2017 Gender Female Age 51-60 Comments 1 1. Comfort Rate the comfort of Your trip Clean inside the bus 4/5 Comfort seats 4/5 The space between the seats 3/5 The temperature in the cabin of the bus 1/5 Soundproofing in a bus 3/5 Space for luggage 4/5 Luggage preservation, treatment delivery/receipt Offered drinks and snacks 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 4/5 Helpfulness 4/5 3. Punctuality Whether your trip is on time went? No Did your trip arrive on time? Yes Specify the reason for the delay Опоздание автобуса 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 1/5 5. Internet (Wi-Fi) Rate speed and quality of connection, if You used it 1/5 6. Sanitary conditions Does toilet work? No Rate the cleanliness of the toilet, if You used it 1/5 7. TV
375						5.0
Trip date 25.10.2017 Gender Female Age 60 and older Comments 0 1. Comfort Rate the comfort of Your trip Clean inside the bus 5/5 Comfort seats 5/5 The space between the seats 5/5 The temperature in the cabin of the bus 5/5 Soundproofing in a bus 5/5 Space for luggage 5/5 Luggage preservation, treatment delivery/receipt 5/5 Offered drinks and snacks 5/5 2. Staff How do you rate the behavior of the driver/bus staff? Politeness 5/5 Helpfulness 5/5 3. Punctuality Whether your trip is on time went? Yes Did your trip arrive on time? Yes 4. Price-quality Ratio of the price/quality of Your trip Ratio of the price/quality of Your trip 5/5 5. Internet (Wi-Fi) 6. Sanitary conditions 7. TV